Frequently Asked Questions

What are the office and access hours?

We are unmanned but available most days by phone from 8 am to 6pm. Access hours are 24 hours per day.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I rent a storage unit?

You can rent online, by phone, or in person. Choose your unit size, complete the rental agreement, make your first payment, and move in right away.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as a driver’s license, passport, or state ID.

Do I need insurance for my storage unit?

We do not require insurance and our insurance does not insure the contents of your storage unit for you. Please check with your agent for insurance questions and needs.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

How do I get started?

You can reserve your unit online and get started in a matter of minutes. You can also visit us at the office during business hours. We’ll take you on a tour to look at the self storage units and explain everything.

What security features do you offer? We offer coded gate entry, 24-hour video surveillance, as well as perimeter fencing.

What forms of payment do you accept?

We accept checks, money orders, VISA, MasterCard, Discover, and American Express.

Do you offer storage units near King, Rural Hall, Tobaccoville, Germanton or Winston Salem?

Camel City Storage is coveniently located at 9270 Jefferson Church Road, right in the heart of the Triad area. Our facility sits only about one mile from Highway 52 (Interstate 74). Whether you're coming from Winston-Salem, King or Rural Hall, you'll find our location simple to reach with wide covenient access for moving trucks and trailers.